Join the Team: Service Manager for Azure AD
Location: Prague, Czechia (with work from home 3x per week possible)
Contract: Full-time, Permanent role
Salary guide: 60k-68k Euro/year
We welcome applications from EU-based candidates. Relocation assistance provided.
About the company
Join a Fortune 200 global leader at the forefront of innovation! With over 30,000 colleagues across 30 locations worldwide, our client blends cutting-edge digital solutions with deep engineering expertise. They're uniquely positioned to harness connected data, driving advancements that shape the future of intelligent industries.
About the role
This is a global role, where you'll be leading our Azure AD service from their IT Center of Excellence in Prague, covering over 60 countries worldwide. As the Azure AD Service Manager , you'll make sure that Azure AD stays secure, well-maintained, and aligned with both our partners' agreements and our internal security standards.
What you'll be doing:
Collaborate with our service providers to resolve Azure AD issues, ensuring efficient technical support for escalations.
Prepare and optimize our infrastructure for seamless cloud operations.
Keep all services secure by addressing known vulnerabilities promptly.
Ensure our anti-malware solutions are active and effective across all servers.
Guide servers through the onboarding process with the Privilege Access Management tool for added security.
Maintain compliance with internal security standards and group policies.
Partner with local teams and projects to adjust service use, ensuring it's the best fit for the needs.
Lead efforts to continuously improve service delivery.
Track and manage SLAs and KPIs to meet our service contract expectations.
Some Benefits:
Annual Bonus: Earn a rewarding yearly bonus worth 10% of your salary for all your hard work and dedication!
Generous Time Off: Enjoy 25 days of paid vacation, plus an extra 6 sick days to rest and recharge when you need it.
Relocation Support: We're here to help with your move, making your transition smooth and stress-free (if applicable).
Daily Perks: Enjoy meal vouchers, plus a company-provided laptop and smartphone to keep you well-equipped and connected.
Professional Growth: Dive into training and courses, fully covered by us – because we believe in investing in your growth.
Wellness Benefits: Stay active with a Multisport Benefit Card to support your fitness and wellness goals.
Commuting Support: Get a transport allowance to help with your daily travels.
Retirement Savings: Monthly pension allowance to help you plan for a secure future.
Fantastic Workspace: Work from modern, comfortable offices in Prague, complete with refreshments to keep you energized!
About you
Proven Experience: You bring at least 5 years of experience in Azure AD and service administration.
Global Perspective: You're comfortable in large, global environments, familiar with complex business processes and working with teams across various regions.
Collaboration Skills: You have hands-on experience managing or working closely with outsourcing partners and service providers.
Educational Background: A degree in Information Systems or a similar field provides a strong foundation for this role.
Project Savvy: You have education and practical experience in Project Management, giving you the skills to lead and contribute effectively.
Flexibility to Travel: Occasional travel fits with your open and adaptable approach to work.
Why choose us?
Our client is proud to be a global thought leader leading 30,000+ colleagues with a collective spirit working in over 60 countries globally. You'll have the opportunity to grow across a variety of interesting jobs and careers over an extensive portfolio of global brands.
Make an impact where it matters most.
Sounds interesting? Please send us your CV or LinkedIn profile outlining a track record of your achievements. In case of any questions, please get in touch with ******
We are looking forward to hearing from you!
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