Salary: 1300 euro gross per month (this includes the holiday bonus and meal allowance) plus free accommodation.Working Hours: 40 hours per week (8 hours per day with an additional lunch break hour) on a rotational shift pattern between Monday to Friday from 08:00 am to 18:00 pm.Overview of the Company:Our client is a global outsourcing company with offices around the world. In Portugal, they have multiple sites supporting huge international clients and assisting with business in more than 30 different languages, providing a very multicultural environment.The Role:As a Technical Support Advisor, you will represent a well-known IT software company, providing outstanding technical support to business clients. Your role will include identifying and addressing issues through various communication channels, including phone and web-based interactions.Your Responsibilities Include:Taking prompt ownership of new cases and escalations.Providing assistance to business clients, partners, and fellow engineers.Conducting thorough research to investigate problems and technically troubleshoot customer issues.Collaborating with management and engineering to address service issues, generate bug fixes, and create necessary test cases.Requirements:Excellent communication skills both verbally and in writing in Hungarian and English.Previous experience in a technical support role.Experience in IP configuration (setting up Outlook, Office, etc.) is an advantage.Keen to learn.On Offer:Competitive salary of up to 1300 euro gross per month (including holiday bonus, meal allowance) plus free accommodation (room in a shared company flat). If you decide not to take the company accommodation, your basic salary per month is around 1417 euro gross.Full training provided.12-month contract (renewable/extendable if you love it!).22 days holiday per year, holiday and Christmas bonuses.The chance to work for one of the world's most successful communication companies in partnership with amazing global brands - it looks fantastic on your CV.There is an excellent relocation package on offer, which includes flight reimbursement, airport pick-up, accommodation during your employment, lots of company-organized activities and events, and career progression opportunities.About Talingual:Talingual is a specialist multilingual recruitment agency. We find language talent for our clients across Europe, the Middle East, Africa, and Asia. We work closely with our candidates to ensure they are well-informed and prepared to transition into their new roles.
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