col-wideJob Description:
Shape Your Future with an Automotive Digital Pioneer!
Are you fluent in Hungarian and enthusiastic about providing top-notch customer experiences? Are you ready to contribute to cutting-edge automotive solutions? Join our team in Braga and thrive in a dynamic, supportive environment that offers exceptional benefits and career growth opportunities.
Position Details
Role:Hungarian-Speaking Customer Support Specialist
Industry:Automotive Digital Services
Language Requirement:Native-level Hungarian (English proficiency is a plus)
Start Dates:9th January 2025 & 30th January 2025
Location:Remote (Coimbra to the North of Portugal) with Braga as the project hub
Work Schedule:Monday to Friday, 08:00 - 17:00 (Weekends Off)
Contract Type:Permanent, with a 3-month probation period
What You'll Do
Deliver exceptional customer support to users of digital automotive platforms.
Respond to inquiries via phone, email, and chat with professionalism and empathy.
Resolve issues and ensure customer satisfaction with tailored solutions.
Log customer interactions accurately and manage follow-ups for resolution.
Collaborate with team members to continually enhance the customer experience.
What You Bring
Language Skills:Fluent in Hungarian (English knowledge is advantageous).
Key Strengths:Strong communication skills, a customer-first attitude, problem-solving abilities, and adaptability to remote work schedules.
Experience:Previous customer service, call center, or related experience is a plus but not required.
Compensation & Benefits
Base Salary:890 EUR gross/month (14 months), totaling 12,460 EUR gross annually.
Performance Bonus:Up to 80 EUR gross/month (12 months), totaling 960 EUR/year.
Meal Allowance:7.23 EUR per working day.
Transport Allowance:20 EUR/month.
Location Bonus (Braga):20 EUR/year.
Health Insurance:Immediate availability (free after six months).
Annual Package Estimate:Approx. 14,848.72 EUR gross/year, excluding performance bonuses.
Why Join Us?
Professional Growth:Develop your career within an innovative automotive project with exciting growth prospects.
Supportive Culture:Enjoy a collaborative, flexible, and remote-friendly work environment.
Comprehensive Benefits:Meal and transport allowances, health insurance, and performance bonuses.
Competitive Rewards:Recognized and rewarded for your commitment and excellence.
Your Next Step
This remote role is open to candidates based from Coimbra to the North of Portugal, with Braga as the project hub. Take the next step in your career with a global leader in automotive digital services.Apply now and drive your career forward!