Hotel Reservation Specialist (Remote In Portugal) Italian

We're looking for a passionate Hotel Reservation Specialist to join our dynamic team remotely in Portugal! Make a splash in the exciting world of hospitality while enjoying the flexibility and convenience of working from anywhere in Continental Portugal. Here's what you'll get: Competitive Compensation: Earn a gross annual income of up to 15 848,72, EUR with a base salary, and generous meal & transport allowances. Performance Bonus 1 200 EUR per annum Remote Work Freedom: Enjoy the flexibility to design your work schedule. Work Monday to Sunday (Two Rotational Shifts): 6:30 AM to 3:30 PM or 1:00 PM to 10:00 PM with a rotating 2-day off schedule. Thriving Industry: Be part of a fun and exciting field, making a difference in the world of travel! Comprehensive Benefits: Get health insurance coverage from day 1 (free after 6 months). Are you a great fit? You're a native Italian speaker with strong English (B2 level). You have excellent written and spoken communication skills to ensure clear and efficient guest interactions. You thrive in a fast-paced environment and enjoy helping others create positive experiences. You possess strong problem-solving abilities and a keen eye for detail to ensure smooth reservation management. You have experience in a Contact Center or Customer Service (a plus). You're comfortable providing customer support through various channels: Social Media, Chat, Email, and a small percentage of calls. Key responsibilities: Assist clients with bookings, rescheduling bookings, upgrades, last-minute requests, and clarifying doubts. Handle requests from partners and guests: cancellations, complaints, amendments, resending reservations to partners, checking availability and inventory issues, billing. Ready to take the next step? Apply today! Don't miss this exciting opportunity to work remotely in ContinentalPortugal! Joining deadline: Jun 5th. Be prepared for a language assessment and 1-2 interviews with the client #J-18808-Ljbffr