Hotel Reservation Specialist Italian

Were looking for a passionate Hotel Reservation Specialist to join our dynamic team remotely in Portugal! Make a splash in the exciting world of hospitality while enjoying the flexibility and convenience of working from anywhere in Continental Portugal.
Heres what youll get: Competitive Compensation: Earn a gross annual income of up to EUR with a base salary and generous meal & transport allowances. Performance Bonus 1 200 EUR per annum Remote Work Freedom: Enjoy the flexibility to design your work schedule. Work Monday to Sunday (Two Rotational Shifts): 6:30 AM to 3:30 PM or 1:00 PM to 10:00 PM with a rotating 2day off schedule. Thriving Industry: Be part of a fun and exciting field making a difference in the world of travel! Comprehensive Benefits: Get health insurance coverage from day 1 (free after 6 months). Are you a great fit Youre a native Italian speaker with strong English (B2 level). You have excellent written and spoken communication skills to ensure clear and efficient guest interactions. You thrive in a fastpaced environment and enjoy helping others create positive experiences. You possess strong problemsolving abilities and a keen eye for detail to ensure smooth reservation management. You have experience in a Contact Center or Customer Service (a plus). Youre comfortable providing customer support through various channels: Social Media Chat Email and a small percentage of calls. Key responsibilities: Assist clients with bookings rescheduling bookings upgrades lastminute requests and clarifying doubts. Handle requests from partners and guests: cancellations complaints amendments resending reservations to partners checking availability and inventory issues billing. Ready to take the next step Apply today! Dont miss this exciting opportunity to work remotely in Continental Portugal! Joining deadline: Jun 5th. Be prepared for a language assessment and 12 interviews with the client Remote Work : No