Company Description
Vilafoia is a guesthouse located in Monchique, set in a traditional cork-oak forest with stunning views of the Atlantic ocean. The intimate retreat offers tranquility, privacy, and access to nature trails, local gastronomy, and nearby beaches. With 12 rooms featuring private balconies, a terraced garden, and a swimming pool, Vilafoia is ideal for various events and gatherings.
Role Description
This is a full-time on-site role for a Hotel Receptionist at Vilafoia in Monchique. The Hotel Receptionist will be responsible for performing receptionist duties, managing reservations, maintaining phone etiquette, and facilitating communication with guests and staff. Due to our size and family environment, this position requires someone hands-on, with problem-solving skills, who takes initiative and helps the other staff members with minor tasks such as controlling the rooms, making F&B orders, stock count, and supporting during breakfast.
This full-time position will work between 08:00-16:00 or between 11:00-19:00 on a rotation work schedule. During events and retreats, the work may require flexible working hours from 14:00 till 22:00.
Important notes:
We do not have accommodation to offer. The candidate must have their own means of transportation as we are located in a remote and beautiful area in the mountains.
You must possess EU nationality or a Portuguese working permit.
Qualifications
Interpersonal Skills and Communication abilities
Experience in Receptionist Duties and managing reservations
Proficient in Phone Etiquette
Excellent organizational and multitasking skills
Customer service-oriented mindset
Previous experience in the hospitality or tourism industry is a plus
Fluency in ENGLISH and PORTUGUESE is mandatory. Additional languages are an advantage
Experience with events and retreats is considered a plus
What we offer:
A great environment with a team spirit work
Competitive salary for the region
Paid holidays
Extra Christmas salary or 13th salary
Insurance against accidents at work
Language subsidy for learning other languages
5 working days and 2 days off per week
Uniform to work
Interested?
Please submit your CV to ******
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