Hotel Manager (M/F)

We are currently seeking a passionate and experienced Hotel Manager to join the team of Pestana Bahia Praia - Azores.The Pestana Hotel Group is the largest Portuguese hotel group with more than 100 hotels in 16 countries across three continents.Key ResponsibilitiesEnsure quality standards are maintainedSupervise work at all levels and set clear objectives to the teamPlan activities and allocate responsibilities to achieve the most efficient operating modelManage budgets/expenses, analyze and interpret financial information and monitor sales and profitsDevelop and implement an intuitive and efficient strategy to promote the hotel's servicesCommunicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)Deal with maintenance issues, shortages in staff or equipment etc.Collaborate with external parties such as suppliers, event/conference planners etc.Inspect facilities regularly and enforce strict compliance with health and safety standardsKey RequirementsProven experience as Hotel Manager or relevant role in 4 or 5* hotelsFluency in English; knowledge of other languages is a plusUnderstanding of all hotel management best practices and relevant laws and guidelinesWorking knowledge of MS Office; knowledge of hotel management software is an advantageExcellent customer service skills as well as a business mindsetDemonstrable aptitude in decision-making and problem-solvingReliable with an ability to multi-task and work well under pressureOutstanding leadership skills and a great attention to detailDegree in Business Administration, Hotel/Hospitality Management or relevant fieldIf your profile matches this description and you are eager for a new challenge, please send us your CV.
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