Hotel Director - Portugal Location: Azores, Portugal Position : Hotel Director / Hotel General Manager Salary: € competitive Category : Luxury 5* Hotel. Languages : Portuguese and English fluency This beautiful and well established 5* hotel located in Azores, is looking for a Hotel director to lead their team. We are looking for an experienced Hotel Director who is already living in Azores or is open to relocate.
You will manage ongoing profitability of your hotel, ensuring revenue and guest satisfaction targets are met and exceeded while developing the Hotel Executive team to ensure career progression and effective succession planning.
What will you do? Develop and implement strategic plans for revenue targets, guest satisfaction, and operational efficiency. Oversee budgeting, financial analysis, and forecasting to maximize revenue and ensure profitability. Provide leadership to all departments for efficient operations and exceptional guest service. Monitor guest feedback to enhance overall guest experience. Maintain high standards of cleanliness, service quality, and safety. Recruit, train, and motivate staff for professional growth. Collaborate with sales and marketing for guest attraction and revenue generation. Build positive relationships with guests, suppliers, and stakeholders. Engage in community events to promote the hotel and build local relationships. Develop contingency plans for emergencies and ensure guest and staff safety. Ensure compliance with laws, regulations, and industry standards. Stay updated on industry trends for innovation and improvement. Prepare reports on key performance indicators and financial metrics. Who are you? Bachelor's/master's degree in Hotel Management, Tourism Management, Tourism or equivalent. Previous experience in a management position within a hotel for a minimum of 4 years Experience in a 4*L or 5* Hotel is a must Strong leadership and management skills with a proven track record of effectively leading and developing teams. Strong financial understanding and cost-control background Strategic and Commercially minded Pro-actively seeking opportunities and ways to maximize revenue and develop service offered Experience managing budgets, revenue proposals, creating business plan as well as short, medium and long-term strategies. A passion for delivering exceptional guest experiences and a commitment to upholding the highest standards of service and quality. Proficiency in Portuguese and English required. Any additional languages are a plus
