Project details:
Possible start on 20/11
Remote from districts: Castelo Branco, Leiria, Santarem, Portalegre, Evoria, Setubal, Beja & Faro
Working schedule: Monday to Sunday (8:00 - 21:00), 8h/day, 40h/5 days per week, 2 rotational days off
Digital training is provided at the beginning of work
Recruitment process 100% online
Client:
Our client is at the forefront of the entertainment industry, crafting and delivering captivating content across film, TV, and digital platforms. With a dynamic mix of genres and styles, it speaks to audiences of all backgrounds. Drawing from a legacy of iconic franchises and cutting-edge creations, the Warner Brothers Project is a beacon of innovation, constantly pushing boundaries to captivate global audiences.
Your responsibilities:
Assist French Speaking Customers through various channels regarding queries about subscription, invoicing, and technical troubleshooting.
Provide account and application support to Customers regarding software functionality.
Provide accurate and real-time responses to customer inquiries.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Our expectations:
You speak French proficiently.
Intermediate English level (at least B2).
You already live in Portugal.
Self-motivation and a collaborative spirit to thrive in our dynamic team.
Main duties:
Full-time employment, 6 months fixed-term renewable contract.
Private Health insurance with a dental plan (after 6 months of the contract).
Training is provided at the beginning of the work.
Competitive salary and remuneration system:
895€ gross x 12 months + 2 extra salaries per year.
Up to 100€ gross monthly performance bonus.
Meal allowance: 7.23€ NET/working day (voucher) .
Transport allowance: 20€ / month .
Apply today and change your career with GentleWay!
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Type d'emploi : Temps plein
Rémunération: 1044,00€ à 1164,00€ par mois
Question(s) de présélection:
Your email and phone number are mandatory to proceed with your application in this recruitment, please leave it here:
Your current location:
When is the closest possible date to start for you?
Are you legally authorized to work in Portugal? If you are not an EU citizen, confirm on what basis you can work in Portugal (VISA/Work Permit/etc.).
Is French your native language?
This offer is connected with our client Concentrix+Webhelp Portugal. Are you okay with continuing with your application? (If you ever worked with them before, please leave notes here)
Langue:
Français min C2 (Requis)
Anglais min B1 (Requis)
Date de début prévue: 20/11/2024
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