.Head of Program Office - Charging & BillingTechnology Location: Lisbon, Lisbon, Portugal Posted date: 4/22/2024 Type: Full-time1GLOBAL - Seamless Connectivity, eSIM and IoT Solutions. Connect your people and devices instantly, anywhere with our connectivity solutions. Manage mobile devices and numbers globally for banks, enterprises & IoT.(1Global ) isn't just another tech company - it's a powerhouse in the world of telecommunications. With a network spanning 15 offices across 12 countries, we're the go-to choice for the globe's biggest enterprises and B2B2C customers. From cutting-edge eSIM solutions to reliable physical SIM cards, seamless data roaming, and innovative voice and SMS recording services, we're at the forefront of it all.But that's not all. We've recently unveiled a game-changer: (BetterRoaming ). This brand-new venture is your ticket to hassle-free and budget-friendly international roaming.We're not just keeping up, we're setting the pace. As the price leader in over 70 countries and counting, our growth is nothing short of meteoric. We're gearing up to take our brand to even greater heights!The RoleThe Project Manager Office Head for the Billing Project will oversee the planning, implementation, and tracking of a critical project aimed at replacing and migrating a number of current charging and billing systems with a new Cloud based online charging and billing platform and optimizing the existing billing process and operations within the organization.This role requires a skilled project manager with experience in billing systems and processes, strong leadership abilities, and excellent communication skills to ensure successful project delivery. The billing project is anticipated to last 18 months. After that you will be assigned to manage other key projects and initiatives around the group.RequirementsWhat you will do:1. Project Planning:- Develop a comprehensive project plan outlining scope, objectives, deliverables, timelines, and resource requirements.- Collaborate with stakeholders to define project requirements and align expectations.- Identify and mitigate potential risks and obstacles to project success.2. Project Execution:- Lead the project team through all phases of implementation, ensuring adherence to the project plan and timeline.- Coordinate with cross-functional teams including billing, IT, finance, and operations to execute project tasks.- Monitor project progress, track milestones, and adjust plans as necessary to achieve project goals.3. Stakeholder Management:- Communicate project status updates, key milestones, and risks to stakeholders, ensuring transparency and alignment.- Engage stakeholders throughout the project lifecycle to gather feedback, address concerns, and manage expectations.- Resolve conflicts and facilitate consensus among stakeholders with competing priorities.4
