Blip is a leading tech company focused on software engineering solutions for sports entertainment.We operate at scale. As part of Flutter Entertainment, we play an essential role in the Group's goal of becoming the global leader in online sports betting and iGaming, developing innovative products and platforms for over 14 million monthly customers worldwide.We are serious about Tech. We are problem-solvers with big ambitions, keeping a people-first mindset at the core of our work. We prioritize flexibility as we strive to deliver the best technological products and tackle the greatest industry challenges.Recognizing that everyone brings their own strengths, backgrounds and new perspectives, we empower you to be yourself. That uniqueness shapes the culture of belonging we are so proud of.The RoleThe Head of Delivery & Operations role within the Sportsbook Technology team is a critical role for delivery efficiency and organizational scale of the team.Reporting to the Vice President of Sportsbook Technology, they will work closely with the Tech LT, setting up consistent processes for communication within the LT team, as well as with the Sportsbook Tech Org as a whole. They will ensure the Sportsbook Tech LT has all the Data required for fast decision making (People, Finance, Delivery, Operational) and are communicating effectively with key stakeholders in Product, Tech and Commercial. They will also ensure the teams have clarity on their goals / OKRs and are progressing them consistently, will identify areas of improvement and propose opportunities for process optimization and automation.They lead a team further enhancing our team's capabilities with Delivery, Operational and People Excellence processes that drive efficiency and maximize outcomes. They are akin to an internal consulting team and will focus on a variety of projects that are complex, cross-functional and require a combination of problem solving and execution.They will have a key role supporting the Sportsbook technology team on some of the tougher, complex issues that the Sportsbook organization faces, by working with senior leaders across the organization, including VPs, Senior Directors, Directors, Principals and Senior Staff.Furthermore, the Delivery & Operations teams will work with each of the Strategic Pillar leadership teams, coordinating efforts for efficient delivery and effective communication within the Pillar and with key stakeholders, as well as ensuring consistency between Pillars. It will also be responsible for identifying dependencies and risks, as well as working with the Strategic Pillar LT and other key peers and stakeholders to minimize those dependencies and mitigate risks, as well as keep regular and transparent communication.What You'll Be DoingLeading a strategic team responsible to take the Sportsbook Tech Operations & Delivery to the next levelDelivery and Operational Excellence Processes Design and AdoptionWork with the Sportsbook Tech LT on the Strategy and OKRsSupport the Product & Tech LT on the Sportsbook StrategyCollect, analyze and communicate key data on People, Delivery, Operations and Finance with the LT teamSupport Product & Tech LT driving a culture based on the FanDuel Principles and on the Sportsbook VisionIdentifying operational improvements and efficiencies opportunities within the organizationUnderstand the multi-cultural, multi-location of the organization and work with the leadership team to maximize the advantages of the set up / minimize the weak points of the set upBuilding a knowledge base on key functions across locations and acting as the single source of truth. Also, determining how to deploy that knowledge throughout the organizationWork with Innovation leaders across the business and drive the Innovation process across the Sportsbook organizationWork with senior leadership to redesign organizational structuresSupport the Sportsbook Delivery, coordinating the team structures, their delivery processes and communication, ensuring clear roadmap view per team, calling out risks & dependencies and driving plans to mitigate risk and resolve dependenciesWhat You'll Bring7+ work experience in a similar role/context (even if at different levels), preferably within a fast-everchanging environment.Proficient in managing people and teams.Picking things up and trying stuff outClear and efficient communicationCollaborative working, including across organizationsHolding people to account with care and compassionBeing proactive and getting things donePrioritizing and focusing on the work that really mattersAsking for help when you need itInvesting in your own personal and professional developmentProject and program managementDemonstrated success designing and driving adoption of processes that drive value and allow for fast decision makingProject and program planning, budgeting and proposal writingBuilding teamsAdopting and adapting online tools and servicesOrganizational and culture developmentFinancial management and reportingHandling contracts and other legal agreementsMonitoring, evaluation and learningStrong problem solver, ability to break complex problems into simpler, smaller onesHolds a seat at the table, can speak at right level of detail when providing findings to executivesFluency in English, both written and spoken (mandatory)This is what you should have. What do we have, you ask? Well...you can check our amazing perks & benefits right here!So ... are you in?Equal opportunitiesAt Blip, we are committed to creating a diverse and inclusive workplace. We strongly encourage people from all backgrounds, ways of thinking, and working to apply.We are committed to including everyone regardless of their race, disability, age, gender identity, sexual orientation, and religion.Everyone brings different perspectives and experiences; you don't have to meet all the requirements listed to apply for this role.If you need any adjustments to apply for the position and to ensure this role aligns with your needs, please send an email to ****** will only respond to inquiries related to disabilities.
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