.Head of Customer Network & Sales Remote type: Hybrid Location: Absa House - ABT Time type: Full time Posted on: Posted 2 Days Ago Time left to apply: End Date: October 21, 2024 (2 days left to apply) Job requisition id: R-15968506 Empowering Africa's tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility. Job Summary The purpose of the role is to recommend, develop and lead an integrated channel strategy for Absa Bank Tanzania Limited. It will require understanding the total footprint of Absa Bank Tanzania Limited and competitors in the continent leverage on best practices from Absa Group and ensuring the bank has optimum distribution through all touch points. Besides electronic channels, the real focus will be on physical branch distribution, setting up of Direct sales and CLM Team and Loan centers and Prestige Premier Centers for customer segments. Main accountabilities and approximate time split 50% - Lead and develop Retail Banking Customer Network Integrated strategy Update Retail strategy and ongoing Distribution assessment. Lead scientific method of branch optimization. Branches to leverage and collaborate with CLM and Absa Direct Team. Develop key matrix to evaluate productivity and efficiency of all touch points. Reshape physical distribution understanding the customer profile and demographics and competitor footprints. To understand the synergies between Retail and Business Banking and align the distribution strategy to them. Ensure compliance to all regulatory and bank standards. Work with the heads of segment and channels in country to monitor the channel efficiency and bring best practice from around the world. Work alongside the head of Retail and Corporate performance managers and all segment owners to identify the right channel mix for the targeted customers. To ensure that all channels have a robust business case and profitability analysis is in place. Sales & Workplace Banking To Develop Workplace Banking and Sales Strategies and to lead strategy implementation to deliver superior Sales and Workplace Banking Performance. To interpret and communicate overall Retail Business Strategy as well as the strategy for Workplace Banking and Direct Sales Unit. To provide Innovative Sales leadership to create retail products demand and device consumer outreach campaigns to capture opportunities