Designation: Head of Communication & CSR
Reporting: Country Manager
Department: Communication
Place of work: Porto
Objectives: The Head of Communication & CSR's overall objective is to conceive and oversee the ongoing development of the organisation's Communication, Branding, and CSR strategy (external and internal) and its effective delivery, in accordance with ENGIE worldwide communication principles, strategy, and guidelines.
Once existing, the position is also accountable for managing the Communication team to ensure that the public profile and branding of ENGIE aligns with the organisational strategy, reflects the Company values, and conveys its commitment to strengthening the business sector.
Responsibilities: Conceive and coordinate the implementation of the Communication and Events plan to cover key business requirements.Monitor and propose communication actions to enhance the company's brand reputation within the Portuguese market.Create and maintain a stakeholder information dashboard of current interactions, outcomes, or feedback; gather useful information intelligence and share its outcomes with steering committees to support strategy and planning; advise senior spokespeople, delegated colleagues, and customer teams on communications strategy, plans, and procedures.Lead a 24/7 Press Office, establishing an effective interactive platform with media and communication third parties to ensure quick and efficient access to information and communication channels in all situations and contexts.Provide or commission necessary deliverables to support communication needs, such as speeches, presentations, and occasional newsletters; participate in decision-making over what content or collateral is required by stakeholders and advise of related risks or constraints.Coordinate institutional events, including managing platform speaking appearances and attendance on own or third parties' realizations.Coordinate the Communication function in crisis scenarios, in accordance with the Crisis Management Plan.Build a database of key stakeholders, third parties, and provider contacts to communicate effectively with them in proactive or reactive scenarios.Align internal communication strategies, plans, and regulatory affairs with the overall Communication strategy, in an integrated and efficient way.Build a solid COM & CSR organization, through own resources or specialist expertise, to meet the business needs sustainably.Manage delegated Government or Third Parties relations, including negotiations and campaigns; negotiate service level agreements to ensure successful deployment with third parties or service partners; plan, coordinate, and supervise activities relating to campaigns with assigned internal teams, subcontractors, or service providers.Adjust a CSR strategy, policies, and action plans in line with the principles, strategies, and guidelines of the overall Business and Communication Plans.Qualification: Degree in Corporate Communication or similar.Requirements and Experience: Experience in Corporate Communication, Branding & CSR strategic management, process design, and roll-out coordination.Experience in managing an in-house communications and media relations team.Thorough knowledge of Portuguese media, including national and regional media networks.Experience or extensive acquaintance with the Energy Sector.Experience in managing budgets.Specific Know How: Portuguese language native; English fluent; French preferable.Sound background in project management and project teams coordination.Background in the structures of national and local legal government of Energy Policies & Regulations.Sound background on Office tools and in the IT tools used in the Corporate Communication function.CommunicationTeam WorkSense of ResponsibilityPassion for LearningStrategic ThinkingResults OrientationInformation ManagementInterculturalityLeadershipBusiness Unit: T&G
Division: T&G Europe - Portugal
Contract Type: Permanent
Job Type: Full-Time
Professional Experience: Skilled (>3 experience <15 years)
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