Head Business Services Center (M/F/D)

Descrição da Função
A multinational company is currently hiring a Head of Business Services Center. Your main responsibilities will focus on: Operate the Business Services Center and manage the Order to Cash processes and other business units.
Ensure compliance with company policies & procedures, SOX, internal controls, accounting standards and statutory & fiscal regulations.
Identify best practices for operational and process improvement and enforce digitalization and automation.
Improve efficiency, performance and quality metrics to optimise performance.
We are looking for a profile with a University degree and relevant experience in Customer Service and/or Order to Cash processes. It is also important to have experience in program management and change management. English fluency is mandatory.
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