At KWAN, we don't just offer jobs - we provide platforms for Building a Bright Future. We work with a wide range of technologies, and can align your unique skills, passions, and professional background to place you in a project that matters. Growth is very important in KWAN, and we will guide you throughout your career journey, with an entire team of dedicated People Managers. Currently, we are seeking an Hardware QA Tester who's eager to continuing to evolve, thrives on challenges, and is ready to embark in a new opportunity.
Responsibilities: Work with the customer experience team to triage field complaints, and identify opportunities to improve the experience; Conduct root cause analysis of field failures and verify through controlled experiments; Collaborate with engineering teams to develop and execute QA test plans that improve quality by design; Execute Beta testing in the field for Continuous Improvement and NPI programs; Own quality inspection and testing within SWORD's refurbishment center; Document key manufacturing test data requirements within our Quality Management System. Requirements: A bachelor's degree in a hardware or software engineering discipline; 3 years experience in an electronics company manufacturing at scale; Obsessed with quality and customer experience; Hands-on hacker with ability to design and build basic test fixtures using programmable kits such as Arduinos; Advanced DOE skills, capable of developing functional testing programs based on engineering / user requirements; Analytical thinker who can gather or create the information necessary to make data-driven quality and process improvements decisions; Naturally curious and methodical engineer capable of doing root-cause analysis of failure modes across hardware, electronics, and software. Offer: Empowering and respectful work culture where every voice matters; Personalized Coaching Program: Provided by in-house specialists, our People Managers; Continuous Learning: Join our tech meetups and online trainings; Dynamic Community Culture: From movie and quizz nights to dinners and our annual summer gathering, we believe in having fun together; Celebrating You: Through our Rocket Points Employee Rewards System, we constantly recognize your contributions. If this offer resonates with your career aspirations and you're ready to embrace an exciting new challenge, we encourage you to seize this opportunity ---> Not sure yet? No problem! Reach out anyway, and let our team guide you through the best opportunities we have for you.
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