Job Title: Guardian of Online Safety: Content Moderator (German C1 & English B2) Location: POP - Porto Office Park, Porto, Portugal Company: Our BPO Partner Company, Supporting a Leading Social Media Platform Contract Type: Permanent, Full-Time (On-Site) Start Date: 21 November 2024 Join the Digital Safety Frontier!
Are you a fluent German speaker (C1) with a knack for English (B2)?
Do you have a passion for creating a safe and enjoyable online community?
We are on the lookout for dedicated Content Moderators who are ready to take on the challenge of monitoring and moderating content for a global social media giant.
Your role will be pivotal in ensuring that the digital space adheres to community guidelines, fostering a safe environment for users worldwide.
Your Mission: What You`ll Do As a Content Moderator , you will dive into a fast-paced team dedicated to quality and compliance.
Here`s what your day-to-day will involve: Content Review: Meticulously monitor, evaluate, and moderate user-generated content including videos, posts, and images to align with the platform's community standards.
Tackling Sensitive Issues: Approach flagged content with professionalism and empathy, making decisions that prioritize user safety and uphold community standards.
Quality Assurance: Consistently meet and exceed Key Performance Indicators (KPIs), ensuring that accuracy and quality remain your top priorities.
Data Protection: Protect user information and adhere to strict data privacy guidelines set by our client.
What You Bring to the Role Language Skills: Fluency in German (C1) and proficiency in English (B2) are essential for effective content review and team collaboration.
Eye for Detail: A keen sense for spotting inconsistencies and ensuring adherence to content guidelines.
Tech-Savvy: Comfortable navigating computer systems and quick to adapt to new tools in a dynamic work environment.
Professionalism: A resilient, team-oriented approach, especially when engaging with challenging or sensitive content.
Preferred : An associate degree in a related field, along with 612 months of experience in customer service or content moderation.
Whats in It for You?
Base Salary: 950 per month, paid 14 times a year.
Language Bonus: 450 per month for your language proficiency in German.
Meal Allowance: 1,837 annually (net).
Relocation Package: Flight ticket and three weeks of accommodation to ease your transition to Porto.
Your Schedule: Rotative Shifts (24/7) Be ready to embrace a flexible work schedule, with two days off per week: Morning Shift: 07:00 - 16:00 Afternoon Shift: 14:00 - 23:00 Night Shift: 22:30 - 07:30 Please note: This is an on-site role, requiring your full-time presence at the Porto office.
Are You Ready to Make an Impact?
Join a team dedicated to enhancing online safety and fostering a supportive community on one of the worlds most popular social media platforms.
Your efforts will contribute to a safer digital environment for millions of users.
Apply now to embark on this exciting journey!