Job DescriptionSales Enablement Manager
At Zendesk, we are champions of customer service, and we are looking for an exceptional Sales Enablement Manager to join our team in Lisbon, Portugal to own the development and deployment of Zendesk's first "Sales Academy" Program. As a Sales Enablement Manager, you will play a crucial role in empowering our sales team to deliver flawless customer experiences and drive revenue growth.
Responsibilities: Own the development and deployment of Zendesk's first "Sales Academy" Program.Collaborate with cross-functional teams to develop sales training materials, playbooks, and tools.Collaborate with outside vendors (when necessary) to create and run vendor-led programs.Conduct training sessions to equip sales representatives with the skills and knowledge necessary to compete in the market.Regularly assess the effectiveness of sales enablement initiatives and make data-driven recommendations for improvement.Partner with sales leadership to identify skill gaps and develop targeted training solutions.Stay informed about the latest developments and effective strategies in sales enablement.Requirements: Proven experience in sales enablement or a related field.Experience working with, or implementing, a Sales Academy Program.Strong understanding of sales processes and methodologies.Excellent communication and presentation skills.Ability to collaborate effectively with cross-functional teams.Highly organized and attentive to detail.Ambitious and self-motivated.Bachelor's degree in business, marketing, or a related field, or equivalent experience.If you are passionate about driving sales excellence and want to be part of a world-class organization, then we want to hear from you. Join us at Zendesk and together we will shape the future of customer service. Apply now!
About Zendesk - Champions of Customer Service Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital-first customer experiences—and we stick with it in our workplace. Over 6,000 employees worldwide have the flexibility to choose where they work.
Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to ****** with your specific accommodation request.
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