Join the Vila Vita Family... we are looking for a Groups & Events Manager to manage and coordinate the groups and events segment.
The Groups & Events Manager is an essential member of the Sales and Hotel's leadership team dedicated to providing exceptional quality and service to our guests.
We are looking for individuals who possess a high level of attention to detail and a strong work ethic. The ability to multitask and prioritize is essential for this position.
The Groups & Events Manager reports to the Groups & Events Senior Manager to sell and service events and act as the main liaison between the client and hotel for all client events.
Successful candidates will be a willing team player, comfortable with Property Management software systems, and willing to accept assignments on an as-needed basis to promote teamwork. Flexibility to work early mornings, evenings, weekends, and holidays is required.
Your responsibilities may include:
Develop group and event contracts
Ensure the response to the entire group process
Assist the client in organizing the event
Organize group site inspections and visits
Prepare and manage group processes
Convey relevant information about groups and collaborate with other departments
Co-ordinate and supervise in-house groups and events according to defined procedures
Control billing for groups
For this position, it is desirable to have:
Previous experience (min. 2-3 years) in a similar role within 5-star hotels;
Fluent in English and Portuguese (verbal and written). German is a plus;
Strong selling and interpersonal skills;
Dynamism, proactivity, and autonomy;
Attention to detail, excellence, and problem-solving;
Great teamwork, good communication, and strong multi-tasking skills;
Sense of responsibility, leadership, and trust;
Be trustworthy and able to handle confidential information appropriately;
High level of customer service and passionate about luxury hospitality;
Availability and flexibility with working hours;
Demonstrate responsibility and care with hygiene and personal appearance;
Ability to act efficiently and effectively under pressure;
Driving license required;
Welcome the perspective of living in the Algarve (South Portugal).
People are our Passion!
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