Do you know Club Med?
We have nearly 70 resorts, open in summer and winter, in 26 countries. We offer high-end vacations in the mountains and by the sea. Our customers are looking for happiness and freedom.
Why are you reading this job offer? Because you want to become an actor of this little extra that makes all our difference. You have human and professional skills that are in demand.
We offer you the opportunity to develop and evolve very quickly by joining our brilliant teams. You will be able to travel around the world.
Your working environment
Each Resort has several restaurants and bars, both event-based and more intimate, serving our Premium All Inclusive offer. From buffets to plated service, from show cooking experiences to numerous festive events, you will have no shortage of opportunities to express your know-how and creativity while enriching yourself with all our facets. Our refined offer is based on 5 pillars: creating memorable experiences, surprising with a multitude of conceptual catering spaces, working for the well-being of everyone (including your own), playing on the emotions and senses through the staging, all in a fun and relaxed atmosphere.
You are
- An ambassador of luxury: you are passionate about your job, you care about the smallest detail and you embody the very highest quality.
- A personality open to others: you love human contact and sharing emotions.
- A creator of experience: you know and surprise our customers, you personalise your attentions and make them feel unique.
You will
- Ensure compliance with the customer contract and the service defined by the Product Department.
- Customize customer service without incurring additional costs or changing defined standards.
- Apply the implementation (early season), monitoring (season) and closure (end of season) processes.
- Be present at key moments of the service to coordinate the teams and be the privileged and recognized interlocutor of the G.Ms.
- Guarantee the atmosphere and harmony of the Beach/ Gourmet Lounge area.
- Adapt the organization according to infrastructures, existing equipment and services defined in accordance with Club Med Standards, in agreement with the Product Department.
- Comply with pricing and strengthen the focus to develop revenue on non-BSI products.
- Apply the partnership and referencing agreements Bar (BSI standard).
- Be responsible for the follow-up of KPIs (attendance, satisfaction, business...).
- Participate in the development of the investment needs of his department by explaining the needs of his department.
- Monitor and apply the norms and standards as well as the corrective actions taken.
- Implement, apply and control the H.A.C.C.P. method and the hygiene and safety rules of the Beach/ Gourmet lounge.
- Guarantee the operation of your service within a given framework (budget, performance, staff) and over a given period of time (duration of assignment).
- Ensure compliance with the consumption procedures of the Go Village bar and service proBARBIERJENNIFERrs (CM Talents, Training, etc.) imposed by internal control.
- Ensure the monitoring and analysis of the various existing reporting tools and related action plans to optimize revenues.
- Ensure the proper management of current stocks, and inventories, proper maintenance and use of equipment.
- Ensure that the number of employees matches the needs of the Beach/ Gourmet Lounge service.
- Ensure the reception, implementation and integration of G.O/G.Es in your department.
- Define personal objectives and support his team or its affiliates, and evaluate them.
Joining our teams is also a unique opportunity to live and work with people from all walks of life, in the most Instagrammable locations in the world. You'll create a golden experience on your resume, within a company that accompanies you and trains you continuously to help you become the best version of yourself.
By joining Club Med Exclusive Collection, you will experience a new kind of luxury. One that combines refinement, attention to detail and consideration for each of our clients with the kindness, simplicity, authenticity of relationships and legendary conviviality of Club Med. A luxury focused, above all, on people and experiences.
By becoming a G.O Beach Gourmet Lounge Manager, you will be able to benefit from the infrastructures and activities offered by Club Med. If you feel like it, you can even go on stage to show your talents!
So, ready to join us? Your future starts here…
All our positions are open to people with disabilities.
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