Full-time/ Hybrid mode
About us Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & social media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and driving continuous improvement of processes with colleagues across the world. We are looking for talents who are eager to learn, team players, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment. Don't miss the opportunity to work with some of the most iconic Nestlé brands such as KitKat, Nescafe, Nespresso, Maggi, Gerber and more!
Position Summary The main responsibility of the Content Adaptation Lead is to lead their sub-stream innovation roadmap, expansion, adoption and provide direction and guidance to Centers Operations tied to delivery. Support engagement streams, while driving best-in-class sub-stream expansion. Build and maintain the sub-stream Delivery Model and Global documentation for content adaptation. He/She is accountable for the sub-stream quality and tackles escalations and is the SPOC for Internal and External Stakeholders including IMS teams, Group Marketing, IT MSE, Nestlé Category and local Content Studios, partner agencies and Tech Vendors for any topic related to their Sub-stream. He/She anticipates innovations intensively and proactively to ensure we continuously deliver best-in-class services leveraging the latest technologies.
A day in the life of... Driving best-in-class sub-stream expansion, building and maintaining the sub-stream Delivery Model and Global documentation.Defining sub-stream operation KPIs in line with functional strategy roadmap cascading to Centers, by supporting engagement streams.Functional Lead role, orchestrating sub-stream operations, providing directions, guidance and frameworks to Centers.Accountable for sub-stream quality and tackling escalations.Is the SPOC for Internal and External Stakeholders for any topic related to their sub-stream.Building sub-stream capabilities globally and in Centers (training, scale-up geographically and sub-sub-streams, upskilling, etc).Evolving with partners' needs in line with Group Marketing and Integrated Marketing Services priorities.Guide Centers on delivering best-in-class sub-stream, with quality at the core and upon defined KPIs.Anticipating overall innovation opportunities together with Group Marketing and Content Services Leadership. Own the innovation roadmap from design to delivery.Producing and updating global communication materials, processes, training and reporting for their sub-stream.Partner with internal departments, Nestlé content studios and partner agencies to achieve objectives.Orchestrates and set the governance to support above pillars.What will make you successful 5 – 8 years of solid experience in Agencies (or FMCG in similar role) in videos and images content production and adaptation with managerial experience.Drives changes to support strategy and business goals.Ability to quickly understand business needs, expectations and opportunities.Good communication and relationship skills.Good selling approach and capabilities.Strong Project management.Ability to deal with frequent changes or unexpected events.Ability to continuously identify improvement opportunities.Startup or innovation background in consumer product, insights or marketing environments is a definite plus.Availability to travel.What we offer Here at NBS Lisbon we care about our Talents, and we continuously work to have our teams engaged and our people achieving their best professional performance, without forgetting personal development and work-life balance. Joining NBS Lisbon will bring you:
Development of expertise in Nestlé's Shared Services BusinessImmersion in a culturally diverse teamLocal and International ExposureFlexible working environmentEngagement and wellbeing activitiesCompetitive salary and annual bonus according to your performanceFlex Benefits - At NBS you can choose what benefits are more suitable for youMake part of the Nestlé Club and get discount in several partnersFree coffee (and good coffee) at the office.Company equipment according to professional needsMedical Support available at the OfficeE-learning courses and training program to get you where you aim to beCareer progression and possibilities for International Career
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