German Viewer Experience Advisor - 3 months temp contract Are you ready to take on your next challenge in the amazing city of Lisbon? We are looking for fluent German speakers who would like to work in an international environment. This position will be for our client - a global outsourcing partner - and is based in their offices in the beautiful city of Lisbon. If you like the sun and the sea then this coastal city has lots to offer you!
As a Customer Service Advisor, you will represent a very well-known but recently launched subscription video on-demand streaming service. You will assist viewers through phone and/or chat about their account and will discuss and solve any billing issues. Besides this, you will talk to them through basic site and application navigations and will troubleshoot any system configurations and network settings. First time resolution is important in this job.
The successful candidate should have:
Excellent communication skills in German (both spoken and written)
Good command of English
Highly motivated, driven and adaptable
The interview process for this role is done remotely via phone, Skype, and online tests, so no need to come to Lisbon until you are successful! The basic salary for this role is Euro 1100 gross p/m PLUS free accommodation (which will be a room in a shared flat). Furthermore, there is a fantastic relocation package available for the successful candidate, which includes: flight reimbursement, airport pickup, and your accommodation is provided during your employment. Besides this, the company has lots to offer their employees from internal training and career progression opportunities to external activities and events.
About Company Talingual is a specialist multilingual recruitment agency. We find language talent for our clients across Europe, the Middle East, Africa, and Asia. We work closely with our candidates to ensure they are well informed and prepared to transition into their new roles.
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