Description
What we do:As Top Employer, we are dedicated to helping the world's leading companies build stronger businesses — helping them go from doing digital to being digital.Cognizant Portugal offices are located in Lisbon. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals and a range of benefits. Be Cognizant!About the roleAre you a fan of vlogging or constantly looking for videos to help solve your challenges? Do you want to learn more about social media regulation, online free speech, internal controls or maybe even learn about EU policymaking?If the answer is yes, then we have an amazing opportunity for you as a Video Content Moderator.Join our team for the world's best-loved video-sharing website!Proficiency in German language at least C1 level and English at B2 levelAvailability to work on 24/7 shift (including weekend shifts) from the officeExcellent communication (verbal and written) and interpersonal skillsQuick learner and adaptable to learning new processes, concepts, and skillsExcellent organizational and time management skillsStrong attention to detail and a desire to deliver accurately, efficiently, and to a high standardHaving a neutral mindset to alternative video content that needs classificationAccountabilities:Revision of user reports regarding website content,Analysis and identification of content according to compliance policies,Making well-balanced decisions and helping to resolve inquiries to defined policies and procedures by flagging discrepancies,Using market-specific knowledge and insights to improve the support of the user community,Revision of sensitive content, sometimes involving graphic or disturbing subject matter.Offer:Opportunity to be part of a global organization focused on developmentOpen-minded and multinational environmentTraining & development opportunities including language coursesProfessional development and a clear career pathFull equipment and paid training provided from the first day of workExtensive benefits package: (private medical healthcare including dental care, life insurance, cafeteria benefits)Content Moderators play an important role in ensuring the safety of online communities against harmful user-generated content. Safeguarding the online communication space can lead to meaningful and rewarding work for a content moderator as the mission of moderation aims to create positive, safe and inclusive environments for everyone.Rewarding outcomes are not often without challenges. As a part of the job requirement, you will be required to review and analyze explicit and extremely sensitive content sometimes involving graphic or otherwise disturbing text, videos, and images which may be disturbing due to their egregious nature. The content under review is likely to expose the reviewer to crime scenes, dangerous or derogatory content, abuse, harassment and sexually explicit content.At Cognizant, we are committed to the safety and well-being of our employees. As part of our benefits, we proactively provide evidence-based well-being solutions for employees working within the critical role of content moderation. Our wellness practices are holistic and aimed at risk mitigation across areas of training, monitoring and support. We understand the cost of caring and the importance of creating a resilient workforce in which employees thrive while being able to make a difference in the world around them.We can't wait for you to join our team!FRESH GRADUATES ARE WELCOME!
Conocimientos:German Language, English Language, sensitive content in multiple departments, Attention To Detail, Team Work
