German Technical Support Specialist - Lisbon

Role Description

This is a full-time on-site role for a Technical Support Specialist.

The Technical Support Specialist would provide technical assistance and support to the customers of our client, walk clients through solutions, and also document issues and solutions provided in the company's database.

The Technical Support Specialist would also collaborate with other support team members to provide exceptional customer service.

REQUIREMENTS

Technical Support and Troubleshooting skills

Analytical Skills

Customer Support and Customer Satisfaction skills

Excellent written and verbal communication skills

Ability to work effectively in a team environment

Bachelor's degree in Information Technology or related field

2/3 years of professional experience providing L2 support

Experience with CRM tools and customer support software is a plus

Native in German (mandatory)

Fluent in English (mandatory)

To apply, please use the following link and code:

Link: https://apps.grupokonecta.com/KGC/temp-candidato-cwp-wb9-j3s

Code: k94-kwl

Tipo de oferta: Período Integral

Benefícios:

Cartão/Ticket refeição

Descontos comerciais

Horário de trabalho:

De segunda à sexta-feira

Turno de 8 horas

Remuneração suplementar:

Décimo terceiro salário

Subsídio de Natal

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