German Technical Customer Support Agent In Lisbon

Reference: WELI - (FR_3196)
About the job
We engineer customer experiences on behalf of some of the world's most progressive brands. Through our transformational outsourcing proposition, we can drive performance improvement, deliver a real and lasting transformation in clients' operating models and deliver material financial advantage. Our ability to pay is powered by data and applied analytics, which play a vital role in our work as a digital company.
Key Responsibilities:

Assist users with pre-sales and general inquiries.
Provide technical support issues via phone, email, chat, social media, etc.

Required Qualifications:

Preferably have experience in technical troubleshooting.
Native German speaker and fluent in English (At least B2 level).
High school diploma required.

What we offer:

CDI contract including three months trial period.
Reimbursement of flight ticket after six months.
Discounted apartment for twelve months.
Competitive salary and bonus system.
Meal allowance.
Health insurance after six months.

Please submit your CV and cover letter in English.
If you have any questions, feel free to get in contact with our recruiter!

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