German Team Leader - Lisbon

Adecco Portugal is currently searching and hiring German and English speakers for a role of German Team Leader for its international telecommunications client, based in Lisbon.Descrição/Funções:Management, support, organization, and further development of the assigned teamManagement of approximately 8 to 10 employeesConstant monitoring of team performance and achievement of annual objectivesRegular coaching / feedback of individual team members (motivation training) and guarantee of employee process know-howDiscussions on performance and objectives with each employeeGuarantee quality and quantity standards within the teamHR Responsibilities: time and Absence management, involvement in recruiting processCoordination of customer requests in respective internal departments and responsibility for service and process improvement measuresOptimization of existing processesRequisitos:Languages: German native / English;Specialized sales training or equivalent;Experience in team management of a call center team;A strong service mentality and customer orientation;Excellent knowledge of PC- / MS-OfficeGreat motivationDeterminationStrong initiative and implementationEnthusiasm and positivismOferece-se:1530€ gross base salary + 8,23€ Meal Allowance + Monthly Performance Bonus + Flex Work Allowance;Direct Contract with the Client;MON - SAT (7am-9pm rotative);100% at the office - LisbonIf your experience and expectations meet the requirements, do not hesitate to apply.#J-18808-Ljbffr