German-Speaking Quality Analyst

Were seeking German-speaking Quality Analysts for a video streaming platform project to join our client's team. Join an international team and ensure service excellence!
Key Responsibilities:
- Perform sample reviews to maintain compliance with customer standards.
- Monitor team performance through reports and dashboards.
- Audit calls, chats, and emails to ensure consistent quality.
- Support training initiatives and recommend process improvements.
Requirements:
- Prior QA experience (junior or senior).
- Excellent communication skills;

- Fluent in German, spoken and written
- B2-level English proficiency .
- Flexibility to work in shifts, including weekends.
- Possession of a valid residence card for Portugal or EU member state passport
Why Join?
- Be part of an exciting international project.
- Work in one of Europe's most dynamic cities with great quality of life.
Apply today and embark on your next professional adventure!

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