Job Description Take the leap and experience the power of a game-changing career!
Are you a German speaker looking for a career opportunity in a vibrant European city? Join a global leader in technology and services as a Customer Support Representative in Lisbon, Portugal! This on-site role offers a fantastic opportunity to be part of a dynamic, international team.
What You'll Be DoingAs a Customer Support Representative, you will:
Respond to customer inquiries via phone, email, or chat, delivering exceptional service.Resolve customer issues and provide technical support for products and services.Assist customers with troubleshooting and solving problems related to their accounts and products.Stay updated with product knowledge to provide accurate and helpful solutions.Keep customers informed on the progress of their requests and ensure issues are resolved to their satisfaction.What We're Looking ForWe want individuals who are passionate about delivering great customer service and enjoy working in a collaborative, fast-paced environment. If you're a German speaker with excellent communication skills, we want to hear from you!
RequirementsNative or fluent German, with a strong command of English.Excellent customer service and communication skills.Ability to identify and resolve issues efficiently.Previous experience in a customer service role is preferred, but not required.A proactive, positive attitude and willingness to learn.What's in it for youIn this role, we offer benefits to enhance both your career and lifestyle:
Full-time contract: 39 hours per week, Monday to Friday (9:00 AM – 6:00 PM).Competitive salary: A good wage that reflects your skills and contributions.Lisbon's vibrant location: Live and work in one of Europe's most exciting cities, known for its history, culture, and coastal beauty.Referral bonuses: Share the opportunity with friends and earn bonuses.Paid training: Full onboarding and training to set you up for success.Career advancement: Opportunities to grow professionally through training and development programs.Take the leap!Apply now to begin your journey as a German Speaking Customer Support Representative in Lisbon, Portugal!
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