Description Are you fluent in German and excited to light up your career in Porto, Portugal?Join our partner in Porto as a German-speaking Customer Service Representative for a German Bank!
Housing for 12 months included as well as a signing bonus of 1000 € if you can make it to Porto by the 13.12.2024 to start the training.Your Responsibilities:Handle Inquiries: Manage incoming calls and customer inquiries efficiently.Understand Needs: Identify customer needs and ensure high satisfaction.Build Trust: Establish strong relationships through clear and interactive communication.Provide Information: Use the right tools to deliver accurate and complete information.Follow Guidelines: Adhere to client communication procedures.Engage Customers: Go the extra mile to ensure customer engagement and satisfaction.Solve Problems: Address and resolve issues with a solutions-oriented approach.
Requirements What We're Looking For:Language Skills: Native German and fluent English (B2) Communication: Strong phone skills and active listening.Customer Focus: Ability to adapt to different customer personalities.Location: Willingness to move to Porto, Portugal and work on-site Offer Above-average salary opportunities (1100 € x 14 times + 200 € x 12 times + 152 € meal allowances - all in gross per month)1000 € Signing Bonus for starting in December 2024Great relocation support: Up to 12 months of housing, reimbursed flight and administrative support) Career opportunities within an internationally established company.Modern office facilities in beautiful Porto.Paid training and Onboarding**All applicants must have an EU passport or valid residence permit.