German-Speaking Customer Support For Lighting Systems,Lisbon

Are you fluent in German and excited to light up your career in Portugal? Join our partner in Lisbon as a German-speaking Customer Service Representative for an innovative company in the smart lighting industry. About the Role: Our partner is a global leader in smart technology, powering the brands of the future. As a Customer Service Representative in Lisbon, you'll be a key player in ensuring that customers have a seamless experience with our smart lighting products. Your Responsibilities: Handle Inquiries: Manage incoming calls and customer inquiries efficiently. Understand Needs: Identify customer needs and ensure high satisfaction. Build Trust: Establish strong relationships through clear and interactive communication. Provide Information: Use the right tools to deliver accurate and complete information. Follow Guidelines: Adhere to client communication procedures. Engage Customers: Go the extra mile to ensure customer engagement and satisfaction. Solve Problems: Address and resolve issues with a solutions-oriented approach. What We're Looking For: Language Skills: Proficiency in German (C1 level) and fluent English. Communication: Strong phone skills and active listening. Customer Focus: Ability to adapt to different customer personalities. What's in It for You: Permanent Role: Full-time position with a competitive salary and performance bonuses. Central Location: Work on-site in Lisbon, Portugal. Training & Growth: Fully paid training, with career development opportunities. Referral Bonus: Earn bonuses for bringing friends on board. Abous Us We are a leading multilingual recruitment specialist agency, with businesses from all over the world, connecting talent from Germany, France, Netherlands, Belgium, Italy, Spain, and more. Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. We have offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We have helped over 5000 people find their dream job with our 400+ partners in over 40 countries.