Customer Service Representative (German Speaker) – Join Us in Beautiful Porto!
Location: Porto, Portugal (Hybrid or On-site) Relocation: Full relocation support (flight & temporary accommodation) Languages Required: Fluent German (C2) & Fluent English (B2) Contract Type: Permanent Salary & Benefits: Competitive salary, performance bonus, meal allowance, welcome bonus!
Are you a German-speaking professional with a passion for delivering excellent customer service?
Want to be part of a leading international team and live in the stunning city of Porto ?
We have the perfect role for you!
Your Key Responsibilities: Review and evaluate online content, videos, complaints , and legal notices related to copyright decisions.
Audit and update content on a major social media platform .
Ensure services meet KPIs and exceed customer expectations.
Strictly adhere to accuracy guidelines , ensuring compliance and data protection.
Maintain professionalism and a customer-first mindset at all times, even in challenging situations.
What We're Looking For: Fluent in German (C2) and English (B2) .
Strong computer skills and comfort navigating digital platforms.
Excellent written and verbal communication skills.
Strong attention to detail and ability to multi-task in a fast-paced environment.
Patience and professionalism when interacting with customers.
Willingness to work a flexible schedule .
Ideally, an associate degree in a related field and 6 months to 1 year of relevant experience.
A strong customer service orientation and ability to work well in a team.
Why You'll Love This Job: Competitive salary with performance bonuses and a meal allowance .
Welcome bonus to help you settle into your new role!
Comprehensive relocation support including flight tickets and temporary accommodation .
Option to work hybrid or on-site, depending on your preference.
Join a dynamic company that provides training , career growth opportunities, and a collaborative work culture.
About Porto: Porto is a beautiful city that blends rich history, vibrant culture, and stunning landscapes.
It offers a great work-life balance, making it an ideal location to grow your career while enjoying life in one of Europe's most up-and-coming cities!
Don't miss out on this exciting opportunity to join our team and make a difference.
Apply now and start your new adventure in Porto!
#CustomerService #GermanSpeaker #Porto #Relocation #JobOpportunity #SocialMedia #TechJobs #HiringNow