Salary: 1030 euro gross per month (this does include also the holiday bonus, meal allowance and night shift allowance) plus free accommodation
Working Hrs: 40 Hours per week (8 hours per day with an additional lunch break hour) on a rotational shift pattern, Monday to Sunday, 24/7.
Overview of the company: Our client is a global outsourcing company – they have offices around the world and in Portugal they have multiple sites where they support huge international clients and assist with business in more than 30 different languages, so you'd be joining a very multicultural environment.
The Role: As a Content Reviewer and Investigator you will support a mobility company headquartered in Estonia that provides a range of services, including ride-hailing, micromobility rentals, food and grocery delivery, and carsharing. Your main task is to review content created by internal systems or users and to ensure that they comply with Community Guidelines. You will review, classify and/or delete highly sensitive content uploaded by users. Besides this, a large part of your role will be to conduct thorough investigations into various cases, including but not limited to driver harassment and customer behaviour issues. You will review materials submitted by drivers and customers related to cases and will conduct outbound calls to the various parties to gather additional information and gain a comprehensive understanding of each case.
Requirements: Excellent communication skills both verbally and written in German and EnglishPrevious experience in an investigatory role is a plusWillingness to learnThis is a 24x7 operation which requires you to do a mix of day and night shiftsInterest in Social MediaOn offer: Competitive salary of up to 1030 euro gross per month (this does include also the holiday bonus, meal allowance, night shift allowance) plus free accommodation (room in a shared company flat). If you decided not to take the company accommodation your basic salary per month is around 1363 Euro gross.Full training provided12 month contract (renewable/extendable if you love it!)22 days holiday per year, Holiday and Christmas bonusesAnd of course....the chance to work for one of the world's most successful communication companies in partnership with amazing global brands - it looks fantastic on your CV.There is an excellent relocation package on offer which includes flight reimbursement, airport pick up, accommodation during your employment, lots of company organised activities and events and career progress opportunities.
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