Are you excited to start your new career in Portugal? This might be just the right opportunity!
We are looking for a German-speaking Content Reviewer to join our client in beautiful Porto!
Job Description
Are you ready for the next step? Our client is a global leader in technology and services, driving the brands of the future. They assist well-known brands — the ones you use every day — in enhancing their businesses with technology and integrated solutions, across more than 70 countries.
If you're eager to grow and be inspired, join the team as a Content Moderator in Porto, Portugal (On-Site) . You'll play a vital role in ensuring adherence to client guidelines and actively contribute to service improvements for all users.
Essential Functions/Core Responsibilities
Take an active role in reviewing user behaviours as well as ensuring the rules of the areas.
Analyze reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report.
Be a central point of moderation between users, applying guidelines with reference to nuanced and context-dependent policies in an evolving environment.
Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.
Continuously seek initiatives to enhance service and improve the overall user experience.
Candidate Profile
Fluent, verbal and written in German (C1).
Intermediate level of English.
Ability to multitask, possess critical reasoning skills, communicate effectively.
Fast learner, diligent worker.
Benefits
Competitive salary and performance bonus.
Central location in Porto, Portugal.
Bring-a-friend (referral) bonus opportunities.
Full paid training on the company and the project you'll be working on.
Career development programs, specialized courses, and language classes.
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