ob Description: German-Speaking Content Moderator – Onsite in Porto Are you passionate about ensuring a safe and positive online experience for users?
We are looking for motivated German-Speaking Content Moderators to join our dynamic team in Porto, Portugal.
In this role, you will help maintain the integrity of online platforms by reviewing and moderating content, ensuring it complies with community guidelines, and providing a safe environment for users.
Key Responsibilities: As a German-Speaking Content Moderator , your primary responsibilities will include: Content Review: Review and assess user-generated content, including text, images, videos, and comments, ensuring compliance with company policies and community guidelines.
Quality Control: Flag and report inappropriate, harmful, or illegal content, while providing detailed explanations for the moderation actions taken.
Communication: Work closely with the team to maintain and improve content policies and standards, providing feedback on trends and issues observed in content submissions.
Problem-Solving: Address complex content-related queries or issues that may require deeper investigation, delivering timely solutions.
Collaboration: Collaborate with other departments, such as legal and safety teams, to resolve complex content moderation challenges.
Data Documentation: Accurately document moderation actions, including decisions on flagged content, and contribute to ongoing improvements in the moderation processes.
Customer Interaction: Occasionally engage with users to explain moderation decisions or resolve disputes regarding content removal or account suspension.
Requirements: Language Skills: Fluent in German and at least intermediate English (B2).
You should be able to communicate effectively in both languages.
Attention to Detail: Strong attention to detail to accurately assess content and enforce community guidelines.
Problem-Solving: Ability to identify and address content issues, ensuring a balanced and fair approach.
Tech-Savvy: Comfortable with using web-based tools and platforms, with the ability to adapt to new technologies quickly.
Experience: Prior experience in content moderation or related fields is beneficial, but not mandatory.
A passion for online safety and moderation is key.
Resilience: Ability to handle potentially sensitive or disturbing content and maintain professionalism and emotional resilience.
Team Player: Ability to work collaboratively in a team setting to ensure quality moderation.
Benefits: Competitive Salary: A salary that reflects your skills and experience, along with performance-based bonuses.
Relocation Package: For candidates relocating from abroad, we offer a comprehensive relocation package, including flight tickets and accommodation support.
Health & Life Insurance: Comprehensive coverage starting from day one.
Meal Allowance: A daily meal allowance to support your food expenses.
Transport Allowance: Monthly transport allowance for your commute.
Career Growth: Opportunities for career advancement and development within the company.
Training & Development: Access to ongoing training to enhance your skills and career.
Work-Life Balance: A flexible and supportive work environment.
Vibrant Location: While working remotely, you will be part of our team based in Porto, a city renowned for its beautiful architecture, cultural heritage, and thriving international community.
Schedule: Monday to Sunday: Rotational shifts within the schedule below: Monday to Friday: 08:00h - 18:00h Saturday and Sunday: 08:00h - 17:00h (Occasionally, you may be required to work from 08:00h - 19:00h) Days off: Two rotational days off.
Documents Accepted: EU ID Residence Card Manifestação de Interesse Visas (under consultation) Why Porto?
Porto is a stunning city located in northern Portugal, known for its rich history, beautiful landscapes, and growing tech industry.
It offers an excellent quality of life with delicious food, vibrant culture, and an affordable lifestyle.
How to Apply: If you're ready to join our team as a German-Speaking Content Moderator in Porto, we'd love to hear from you!
Please submit your CV and a cover letter, highlighting your language skills and enthusiasm for moderating online content.
Alternatively, send your resume to: ****** We look forward to welcoming you to our team!