German Speaking Client Relationship Manager

Join our dynamic client's team in sunny Lisbon and be the face of the company's top-tier clients! As a Client Service Manager, you'll be the driving force behind client satisfaction and contract success. You'll build strong relationships, ensure smooth operations, and drive continuous improvement.What You'll Do Own client relationships, acting as their primary point of contact. Masterfully manage contracts, ensuring compliance and identifying opportunities. Analyze performance metrics to optimize service delivery and exceed client expectations. Collaborate cross-functionally to drive innovation and process improvements. What You'll Need Professionally fluent in German and English Proven experience in client management Strong analytical and problem-solving skills A passion for delivering exceptional customer experiences Bachelor's / Masters degree or equivalent in a related field ITIL V3/v4 certification CISCO CSM What We Offer Permanent contract Competitive salary Private health and life insurance from day one in the company Working hours: Monday to Friday Meal allowance on card/voucher Ready to make a difference? Apply now!#J-18808-Ljbffr