German Social Media Content Moderator - Lisbon

Description Are you a German speaker?
Are you ready to pack your bags and kick-start your career in Lisbon?We are looking for German Junior Social Media Content Moderators to start their career in Digital Marketing and Online Advertising. Responsibilities:Provide B2B support to small and medium-sized businesses via chat, email, and phoneConsult B2B clients on optimization procedures for their advertising base in the online and digital advertising domainProvide pre and post-sales support for all self-service productsOffer recommendations to common B2B problems or frequently asked questionsMaintain and ensure a high level of customer satisfactionIdentify trends and solve problems facing multiple SMB clientsProvide customer insights and feedback from our B2B clients to engineering Requirements Native or proficient level of German (C2)Advanced level of English both verbal and writtenStrong communication skills with excellent phone conversation skills, attentive listening and superior writing skillsDesire to learn and advance, be a curious investigator and problem solverExperience with online advertising products and social media will be considered a plusMust hold EU citizenshipBe a local candidate or willing to relocate to Lisbon, Portugal Offer Competitive salary (1.300€ gross (house excluded) or 1000€ gross (house + expenses included)Extra productivity bonusesFirst-class ongoing training and developmentCareer development opportunitiesMulticultural and modern working environmentSportsRelocation package covered And of course, if you are located outside Portugal or Lisbon...The relocation package is covered!Flight ticket to PortugalCab fare from the Airport to your hotelHotel accommodation