German Social Media Content Moderator - Lisbon

col-wideJob Description:

Are you a German speaker? Are you ready to pack your bags and kick-start your career in Lisbon?
We are looking for German Junior Social Media Content Moderators to start their career in Digital Marketing and Online Advertising.
Responsibilities:
Provide B2B support to small and medium-sized businesses via chat, email, and phone
Consult B2B clients on optimization procedures for their advertising base in the online and digital advertising domain
Provide pre and post-sales support for all self-service products
Offer recommendations to common B2B problems or frequently asked questions
Maintain and ensure a high level of customer satisfaction
Identify trends and solve problems facing multiple SMB clients
Provide customer insights and feedback from our B2B clients to engineering

Requirements
Native or proficient level of German (C2)
Advanced level of English both verbal and written

Strong communication skills with excellent phone conversation skills, attentive listening and superior writing skills
Desire to learn and advance, be a curious investigator and problem solver
Experience with online advertising products and social media will be considered a plus

Must hold EU citizenship
Be a local candidate or willing to relocate to Lisbon, Portugal

Benefits
Competitive salary (1.300€ gross (house excluded) or 1000€ gross (house + expenses included)
Extra productivity bonuses
First-class ongoing training and development
Career development opportunities
Multicultural and modern working environment
Sports
Relocation package covered

And of course, if you are located outside Portugal or Lisbon...The relocation package is covered!
Flight ticket to Portugal
Cab fare from the Airport to your hotel
Hotel accommodation

Only CVS in English will be reviewed