German Hotel Booking & Sales Junior Agent For Igh - Lisbon

DescriptionJoin our team in Lisbon as a Hotel Booking & Sales Expert for IHG, one of the world's most prestigious hotel brands. This is an incredible opportunity to work in a multinational environment, offering unique travel experiences to guests and driving revenue for hotel partners. Hotel Booking & Sales Junior in LisbonAre you ready to take on this dynamic role and bring your creativity and market insight to a globally recognized company? Your ResponsibilitiesProviding voice reservation services and customer contacts via phoneMatching IHG products with guest needs for revenue generation and brand loyaltyEnsuring a seamless customer experience using various tools and informationAssisting guests with pre, in, and post-travel concernsSeeking continuous improvement in personal and team performanceContributing positively to team motivation and goal achievementRequirementsYour ProfileProficient in German and EnglishHigh School Diploma or higher (preferred)Experience in the hotel/travel industry (desired)Previous experience in a call center, ideally in sales and/or customer serviceStrong communication skills and social intelligenceProficient in web navigation and adaptable to technological changesOfferBenefitsRelocation Package:AccommodationAirport pick-up and administrative assistance with your registration in PortugalReimbursement of your initial flight expenses Stable career opportunity in a leading multinational companyComprehensive training and integration phaseInclusive and respectful work environmentDiverse career progression opportunitiesEmphasis on work-life balancePrivate Health Insurance from day oneAnnual complimentary return flight to home country (within Europe)Access to organized sports activities and eventsEmbark on a rewarding journey with IHG in Lisbon, a city celebrated for its rich culture and vibrant lifestyle. If you're passionate about providing exceptional customer service and eager to thrive in a diverse, multinational setting, apply now!Conocimientos:Assisting, Customer Support, Problem-Solving