German fluent Customer SupportLocation: Lisbon, PortugalOur client leading global provider of customer experience solutions and technology is looking for Customer Support with fluent German language. Are you looking for an employer who embrace all different cultures, individualities, and personalities? Our client recognize that all our differences make us stronger together. They are offering clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and more! As a result of incredible growth, they're looking for?German fluent speakers to join our lively, fun-loving team in Lisbon to support them in providing exceptional experiences for some of the world's?biggest and most well-known brands.If you would like to be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users- click APPLY button now! We are providing full training for the role, relocation support and great benefits.What we can offer:Meal 7e p/dayFull timePrivate Health insuranceRelocation packageA bright, modern, and exciting place to workSeveral training and career development opportunitiesTeam events25 paid vacation daysWellness breakFree fruit, coffee and beverages and vending machinesCompetitive salary with package, paid 14 months per year 1100e p/m+ 135e bonusFull paid trainingWorking hours Mon-Sun 8am-5pmProfile:Fluent German and good EnglishActive listeningGood needs assessmentEnjoy customer serviceWillingness to solve even difficult cases in the first contactResistance to stressResponsibilities:Service-oriented inboundAnswering customer questions and executing orders in the first contact around the entire Service RetailAssist with phone banking ID and T-PIN & Postbank app setup.Card blocking/unblocking/exchangeRecording of phishing casesAcceptance of payment transaction ordersProduct informationRecording of complaints