German Customer Support Specialist In Portugal (Remote + 2,000 Euros Bonus)

Take Your Career to the Next Level! We're looking for a motivated Customer Support Specialist to join our forward-thinking and energetic team!
If you're flexible, personable, and excel in dynamic settings, this role is perfect for you.
Role Overview:As a Customer Support Specialist, you'll connect with clients across multiple channels—phone, chat, email, and social media—to resolve account, technical, and financial inquiries.
Your contributions will drive customer satisfaction and shape process improvements.
Key Responsibilities:Provide outstanding support through phone, live chat, email, and social mediaAssist with account setup, verification, login issues, financial queries, and technical challengesAct as a reliable advisor, especially to clients in the sports industryAddress customer questions, concerns, and feedback promptlyBuild strong customer relationships through effective communicationEnsure high service standards aligned with company policiesRecommend enhancements for processes and servicesRequirements:Fluent in German (C2 level)Fluent in English (B2 level)EU Citizenship or Portuguese Residency Card0-1 year experience in customer supportStrong leadership, analytical, and communication skillsEagerness to learn and growWhy Join Us:Attractive Salary: Competitive compensation that values your skillsPerformance Bonus: Earn bonuses based on your contributionsMeal Allowance: Coverage for workday mealsTransportation Support: Assistance with commuting expensesHealth & Life Insurance: Comprehensive care for your well-beingKickstart your exciting customer support career today! Apply now—we can't wait to connect!

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