German Customer Support (M/F) - Wah - Braga

German Customer Support (m/f) - WAH - Braga Are you a German speaker who is looking for an opportunity to grow in a multicultural environment?Vertente Humana is currently recruiting German speakers to work in exciting projects for internationally recognized brands.Tasks:- Handling all incoming customer requests by phone, email and chat, in line with service standards and procedures, offering excellence and quality of service to customers;- Managing pending situations: exchanges, complaints, returns, among other issues;- Registration in the system of all requests/changes indicated by the client.Profile:- Native level of written and verbal communication skills in German;- Level B2 in English;- Previous experience in Customer Service is valued;- Good computer and internet skills;- Excellent communication skills coupled with empathy, team spirit and customer oriented;- Flexibility and resilience.We offer:- Employment contract;- Work at Home (after 3 months trial);- Health Insurance;- Initial and continue training;- Prospects for career advancement;- Excellent multicultural work environment.Location: WAH (after 3 months trial) - BRAGASchedule: According to the projectIf you are interested in this opportunity, send us your CV!Vertente Humana will process your personal data only for the purpose of managing your application.For more information you can consult our privacy policy on our website.#J-18808-Ljbffr