Description
Would you like to boost your career working in digital marketing? Do you like online advertising and new technologies?If you are motivated, creative, and open-minded, we would like to meet you! Experience living abroad, start your digital marketing and enjoy the great Portuguese lifestyle. About the CompanyJoin the #1 in online advertising platform with a current annual revenue of more than 100 billion US dollars. It can place ads both in the results of search engines like Google Search and on non-search websites, mobile apps, and videos. Your ResponsibilitiesAssist users with pre-sales, general inquiries, and technical support issues via phone, email, chat, and social messaging channelsUnderstand the business goals of the clients and support them through a chat systemProvide high-quality customer serviceAdapt the brand's voice and toneRespond appropriately to customer escalations and escalate issuesRespond to inbound customer requests, document relevant case information
Requirements
Your ProfileGerman is your first language, and you are fluent in English B2You have a high school degree or a bachelor's degreeYou have an interest in online marketing productsYou are a strategic thinker
Offer
BenefitsCompetitive SalaryPerformance BonusHolidays and Christmas bonuses, seasonal rewards, and shift incentivesComprehensive training program upon commencementMultilingual working atmosphereExcellent networking opportunitiesFree Language coursesTeam building and outdoor activities organized by the employeeAffordable lunch at the office canteenHealth insurance from day 1 Full Relocation package AccommodationAirport pick-upAdministrative support for integration in Portugal.Flight ticketOnce per year, you will get a flight ticket to visit your home country
Conocimientos:Customer Service, Problem-Solving And Interpersonal Abilities, Effective Communication, Assisting, Good Problem Solving, Fluent In German