German Customer Support

Customer Support representative. Answering customer questions and executing orders in the first contact around the entire Service Retail
Assist with phone banking ID and T-PIN & Postbank app setup.
Card blocking/unblocking/exchange Recording of phishing cases
Acceptance of payment transaction orders
Product information
Recording of complaints
If necessary, also sale of products/services (not at the moment). Good linguistic expression in German (C1+); Conversational English skills (B1+);
Active listening;
Enjoy customer service;
Willingness to solve even difficult cases in the first contact;
Resistance to stress.
Competitive Salary
Investment in Training
Relocation Package
Meal allowance
Opportunity to grow your career
Big multinational company, with a friendly international team