German Customer Support

Customer Support representative.
Answering customer questions and executing orders in the first contact around the entire Service Retail Assist with phone banking ID and T-PIN & Postbank app setup.
Card blocking/unblocking/exchange Recording of phishing cases Acceptance of payment transaction orders Product information Recording of complaints If necessary, also sale of products/services (not at the moment).
Requirements Good linguistic expression in German (C1+); Conversational English skills (B1+); Active listening; Enjoy customer service; Willingness to solve even difficult cases in the first contact; Resistance to stress.
Benefits Competitive Salary Investment in Training Relocation Package Meal allowance Opportunity to grow your career Big multinational company, with a friendly international team