Join Our Team as a German-Speaking Customer Service Representative in Porto! Location: Porto, Portugal (Hybrid or On-site)
Languages Required: Fluent German (C2) & English (B2)
Relocation: Full relocation support provided (flight & temporary accommodation)
Salary & Benefits: Competitive salary, performance bonuses, meal allowance, welcome bonus
Contract Type: Permanent
Are you a German speaker with a passion for customer service and looking for an exciting opportunity in Porto, Portugal? Join a leading international company and take your career to the next level in a vibrant city with beautiful surroundings!
What You'll Be Doing: Review and assess online content, videos, complaints, and legal notices related to copyright issues. Perform audits and update content on a major social media platform. Ensure customer service meets key performance indicators (KPIs) and provides exceptional experiences. Maintain high standards of accuracy and compliance, ensuring data protection at all times. Handle customer queries professionally, keeping a positive and patient attitude even in challenging situations. What We're Looking For: Fluent German (C2) and English (B2). Strong computer literacy and comfort navigating digital tools. Excellent written and verbal communication skills. Attention to detail and the ability to handle multiple tasks in a fast-paced environment. Ability to adapt quickly and stay flexible in a dynamic role. Professionalism, patience, and a customer-first mindset. Previous customer service experience is a plus, along with an associate degree in a related field. Why You'll Love It Here: Competitive salary with performance-based bonuses and a meal allowance. A generous welcome bonus to kick-start your move! Comprehensive relocation assistance, including flight and temporary accommodation. Flexibility to choose between hybrid or on-site work. A company that prioritizes training and career development in a dynamic, international environment. Why Porto? Porto is a vibrant city known for its rich history, stunning architecture, and an ever-growing tech scene. It offers a great quality of life with affordable living, delicious food, and a thriving cultural atmosphere – the perfect backdrop to grow both professionally and personally.
Ready to take the next step in your career? Apply now and become part of an exciting global company, all while enjoying the amazing lifestyle Porto has to offer!
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