German Customer Service (M/F)- Lisbon Or Remote

Detalhes da Vaga

Funções To provide a single point of contact for users, dealing with the management of both routine and non-routine incidents, problems and requests. Provision of 1st line support for incidents.
Requisitos Requirements:

• Fluent in German and English;
• Problem Solving. Takes ownership for listening to and understanding basic customer problems, asking relevant questions to resolve typically known problems within required timescales. Knows when problems are 'beyond them' and escalates so they can be resolved.
• Service Level. Escalates issues as necessary to deliver required service level and meet or exceed customer expectation/SLAs. Monitors performance through statistical reporting and analysis.
• Team Working. Acts as a team player and is viewed by colleagues as a helpful and effective member of the team.
Oferta We offer:
- MONDAY-SATURDAY: 8h-19h (with 2 days off)
- Base Salary + meal allowance + productivity bonus
- Company Benefits (health insurance)
- Hybrid with an office in Lisbon or Full Remote
- Work contract with our client.

If you have the interest, please make sure to apply.
Porque acreditamos no Talento sem etiquetas, estamos comprometidos com a não discriminação, promovendo a diversidade, a inclusão e a equidade no mercado de trabalho.

#J-18808-Ljbffr


Salário Nominal: A acordar

Fonte: Allthetopbananas_Ppc

Função de trabalho:

Requisitos

Global Packaging Material Master Data Specialist

Global Packaging Material Master Data Specialist Position Snapshot Location: Lisbon, Portugal Act. Rate: Full-Time Reporting Line to Packaging Sustainabil...


Nestlé Sa - Lisboa

Publicado a month ago

Customer Support - French And English (M/F/X)

Are you fluent in French with a solid grasp of English? Do you have a passion for technology and want to be part of an innovative team? We're looking for c...


Randstad Ii - Prestação De Serviços, Limitada - Lisboa

Publicado a month ago

Data Entry Agent - Work At Home

Gain money from Home by Participating in Paid Surveys - Data Entry Agent - Customer Service Agent - Part Time We are searching for people nationwide to parti...


Usasjb - Lisboa

Publicado a month ago

Empregado/A De Refeitório

Estamos à procura de Empregado/a de Refeitório para uma empresa do setor da Restauração Coletiva. Responsabilidades:Auxiliar na preparação e confeção das ref...


Multipessoal - Lisboa

Publicado a month ago

Built at: 2024-11-16T17:53:40.538Z