German Customer Service

Detalhes da Vaga

Are you someone who likes to help people with their questions and do you want to experience the Mediterranean life? Then we have the job for you! We are looking for customer service representatives who can ensure a friendly and positive customer service experience for the customers. While doing this you can experience the Mediterranean life by living in beautiful Greece! Want to start this next adventure? Check out this position !

We are looking for customer service representatives. In this challenging role you will help end clients solve problems and answer any questions they may have.

Responsibilities

Handle inbound calls, emails, web phone interactions, live chat, social media, and outbound calls.

Provide customer and technical support for company products

Foster positive customer relationships.

Adapt to changes in inquiries, product updates, and market dynamics.

Flexible handling of communication channels.

Uphold high service standards and adhere to quality guidelines.

Our ideal candidate is
A natural team player - we believe in supporting and developing our people,

Someone who loves to give and receive fantastic customer service - we want you to treat every call, email or social media post as an opportunity to delight our customers

Required skills

Fluent in German

Working proficiency in English

Excellent communication skills

Strong communication and active listening skills

Empathy and customer-centric approach

Problem-solving abilities

Multitasking and time management skills

Adaptability to changing procedures and technologies

Positive attitude and effective conflict resolution

Benefits

Excellent benefits package

Multilingual and excellent work environment to provide customer service

Adaptation to Greek Culture and Greek language Courses,

Internal employee incentives

Location
Remote, must be based in Greece

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Salário Nominal: A acordar

Fonte: Allthetopbananas_Ppc

Função de trabalho:

Requisitos

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