German Customer Advisor For Air Conditioning World Leader Company - Lisbon, Portugal

Come and work with us.
Are you a tech enthusiast and would like to work with an innovative and world-leader air conditioning provider?
Are you German native or fluent with strong English communication skills?
Looking to make your career in a multicultural environment in sunny and happy Lisbon ?
So we have the perfect opportunity for you!

Your future project: join our German Customer Support team.

Our client provides premium quality, innovative indoor climate management solutions for residential, commercial and industrial needs.

As a customer service specialist in this project, your daily responsibilities will include:

Provide exceptional customer service;

Assist the customers with any inquiries related to our products and services;

Answer customer calls and emails, and resolve their issues in a timely and professional manner;

Solve with precision and efficiency emerging issues that customers may face;

Find solutions and optimize the customer´s technical knowledge;

Meet and exceed our service quality goals, compliance regulations and productivity targets;

Create an amazing experience that people value and we are proud of;

Be responsible to follow the direction of management and provide feedback.

To succeed in the role, you will need to have:

Native or proficient level of German (C2)

Advanced level of English (at least C1) both verbal and written;

Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills;

Analytical and problem-solving skills with strong attention to detail;

Desire to learn and advance, be a curious investigator and problem solver;

Must hold EU citizenship or valid work permit for Portugal;

Be a local candidate or willing to relocate to sunny Lisbon, Portugal.

Benefits.

Signing bonus;

Relocation package;

Competitive wages;

Paid professional training;

Employee discounts;

Private healthcare & dental insurance (after six months of employment);

Growth opportunities through various development programs;

Fun and engaging company-wide initiatives, including our EverBetter wellness program;

Job stability;

Life-long skills and experience;

Excellent work culture.

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

Apply today!

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