German Customer Advisor For Air Conditioning World Leader Company - Lisbon, Portugal

Come and work with us.Are you a tech enthusiast and would like to work with an innovative and world-leader air conditioning provider?Are you German native or fluent with strong English communication skills?Looking to make your career in a multicultural environment in sunny and happy Lisbon?So we have the perfect opportunity for you!Your future project: join our German Customer Support team.Our client provides premium quality, innovative indoor climate management solutions for residential, commercial and industrial needs.As a customer service specialist in this project, your daily responsibilities will include:Provide exceptional customer service;Assist the customers with any inquiries related to our products and services;Answer customer calls and emails, and resolve their issues in a timely and professional manner;Solve with precision and efficiency emerging issues that customers may face;Find solutions and optimize the customer's technical knowledge;Meet and exceed our service quality goals, compliance regulations and productivity targets;Create an amazing experience that people value and we are proud of;Be responsible to follow the direction of management and provide feedback.To succeed in the role, you will need to have:Native or proficient level of German (C2)Advanced level of English (at least C1) both verbal and written;Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills;Analytical and problem solving skills with strong attention to detail;Desire to learn and advance, be a curious investigator and problem solver;Must hold EU citizenship or valid work permit for Portugal;Be a local candidate or willing to relocate to sunny Lisbon, Portugal.Benefits.Signing bonus;Relocation package;Competitive wages;Paid professional training;Employee discounts;Private healthcare & dental insurance (after six months of employment);Growth opportunities through various development programs;Fun and engaging company-wide initiatives, including our EverBetter wellness program;Job stability;Life-long skills and experience;Excellent work culture.Go further with FoundeverWe believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.Apply today!Watch this video to get a sneak peek of the job in action.
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