German Content Moderation Expert For Content Platform Operating Company In Porto

Are you someone for whom watching videos is a regular activity? Do you have an eye for detail and an effective communicator with strong orientation towards providing the best customer assistance? This role might be for you! Responsibilities: · Assessing online videos/content/complaints/legal notices regarding copyright infringements · Updating content on a major social media platform · Conducting content audits and facilitating social media uploads · Ensuring compliance with contractual KPIs for customer service · Maintaining thorough familiarity with client offerings · Adhering strictly to client accuracy guidelines · Safeguarding customer data and ensuring compliance processes are followed Requirements: -German (C1) + English B2 (both spoken and written) - Proficient computer navigation skills and strong PC knowledge- Effective communication skills, both written and verbal- Dependable with a keen eye for detail- Ability to multitask and adapt quickly to changes- Tolerance for repetitive tasks in a fast-paced, high-production environment- Team player with the capacity to work independently- Demonstrated patience in customer interactions, maintaining professionalism at all times- Willingness to work flexible hours- Associate degree in a related field preferred, with 6 months to one year of relevant experience- Strong orientation towards customer service #J-18808-Ljbffr