German Content Moderation Expert For Content Platform Operating Company In Porto

Are you someone for whom watching videos is a regular activity? Do you have an eye for detail and an effective communicator with strong orientation towards providing the best customer assistance? This role might be for you! Responsibilities:  · Assessing online videos/content/complaints/legal notices regarding copyright infringements · Updating content on a major social media platform · Conducting content audits and facilitating social media uploads · Ensuring compliance with contractual KPIs for customer service · Maintaining thorough familiarity with client offerings · Adhering strictly to client accuracy guidelines · Safeguarding customer data and ensuring compliance processes are followed Requirements:  - German (C1) + English B2 (both spoken and written) - Proficient computer navigation skills and strong PC knowledge - Effective communication skills, both written and verbal - Dependable with a keen eye for detail - Ability to multitask and adapt quickly to changes - Tolerance for repetitive tasks in a fast-paced, high-production environment - Team player with the capacity to work independently - Demonstrated patience in customer interactions, maintaining professionalism at all times - Willingness to work flexible hours - Associate degree in a related field preferred, with 6 months to one year of relevant experience - Strong orientation towards customer service